FAQ

Get in touch with a member of the team.

About ProcureTEX
What is ProcureTEX?

ProcureTEX is more than a one-off gathering - it's a launchpad for a community that emphasizes:

  • Interoperability in Action
  • Curated Content
  • Practitioner Led Discussion
  • Transparent Sponsorship
  • Proven Vendors
  • Quality Over Clout
When and where is ProcureTEX 2025?

ProcureTEX 2025 will take place on September 17th 2025 at Kings Place, 90 York Way, London N1 9AG.

How can I stay involved with the ProcureTEX community?

This is just the beginning. You can join our mailing list, follow us on LinkedIn, and be the first to hear about future meetups, agenda drops, and ways to connect with fellow practitioners. Keep an eye on your inbox for updates after the event.

Ticketing & Registration
Group Discounts

Discounts cannot be retroactively applied to previously purchased tickets.

We offer four tickets for the price of three. The discount will be applied at checkout.

Receipts

Your receipt will be emailed to you following purchase and will include your order number and invoice.

Your tickets will be sent in a separate confirmation email. Check your spam folder if you can’t find your confirmation email. If you still can’t find it and need another copy, contact us at events@procuretex.com.

If you registered multiple people and entered your information at the beginning of the checkout process, your confirmation email will include all attendees who were part of your order. All attendees will also receive their individual confirmation.

We do collect VAT on ProcureTEX registrations.

I can no longer attend the conference. Can a colleague come in my place?

Yes. Please email events@procuretex.com with your colleague’s name, email address, job title and whether they have any dietary or access requirements and we will substitute them in your place.

Can I get a refund if I cancel my ticket?

Please refer to the refund and cancellation policy in the Event Terms & Conditions.

Is it possible to register on site?

Tickets can only be purchased on the event website. We are anticipating a sell-out event and as such, would not recommend waiting until the day to book your place. We strongly advise registering in advance.  

Event Registration Terms and Conditions

You can find our Terms & Conditions linked here. Please reach out to events@procuretex.com with any questions or concerns.  

Travel & Accommodation
Are there any hotels near Kings Place?

Yes – there are plenty of accommodation options within walking distance from Kings Place. You'll find a wide range of hotels at different star ratings and price points. We recommend using a hotel comparison site such as Booking.com, Expedia, or Hotels.com to find and book accommodation that best fits your preferences and budget.

Getting to the event, transport and parking

Kings Place is situated just a few minutes’ walk from King’s Cross and St Pancras stations, one of the most connected locations in London and now the biggest transport hub in Europe. The venue address is 90 York Way, London, N1 9AG.

For public transport, car, bike or taxi directions, please visit the Kings Place website [https://www.kingsplace.co.uk/your-visit/getting-here/]

If the event is cancelled, will you cover my travel and accommodation?

We regret we are unable to refund any delegate travel and/or accommodation costs that have already been incurred, or any administration charges relating to cancellation of travel tickets or accommodation.

Attending the Event
What should I wear to the event?

Think tech casual – a fresh take on smart casual. It’s less formal than traditional business wear but still polished. Aim for something comfortable, practical, and reflective of the vibe: modern, energetic, and relaxed. Trainers are totally fine, but maybe leave the hoodie at home.

Will sessions be recorded and shared after the event?

Yes – select sessions will be recorded and made available to attendees after the event. We’ll send a follow-up email with access details shortly after ProcureTEX wraps up.

Is there Wi-Fi at the venue?

Absolutely. Free Wi-Fi will be available throughout the venue – login details will be included in your joining instructions and available on-site.

Will food and drink be provided?

Yes – your ticket includes refreshments throughout the day, including coffee breaks and lunch. We cater for a wide range of dietary requirements – please let us know when you register or email us at events@procuretex.com.

Will there be a networking app or delegate list

Yes – we’ll be using a dedicated event app to help you connect with other attendees, plan your day, and keep track of what’s on. Details will be shared in your joining instructions.

Can I leave and re-enter the venue throughout the day?

Yes – you’re free to come and go as needed. Just make sure you keep your badge with you for re-entry.

Can I bring my luggage to the event?

There is a large coat and luggage check at the venue where you can leave any luggage.

I haven’t received a final email confirming the details of the event. When will this be sent?

You will receive joining instructions one week prior to the event with the final details. Please check your spam folder for an email from procuretex@buytickets.at. If you have not received it before the event.

Accessibility & Inclusivity
Is the venue wheelchair accessible?

Yes – Kings Place is fully accessible, with step-free access, lifts, accessible toilets, and dedicated facilities. If you have any specific needs, please let us know when you register or contact us directly at events@procuretex.com. For more detailed access information, please visit the Kings Place website [https://www.kingsplace.co.uk/your-visit/access-information/]

I have accessibility or dietary requirements – how do I let you know?

There’s a section to outline any requirements when you register. You can also email us at events@procuretex.com and we’ll do everything we can to support you.

Is there a quiet space available at the venue?

Yes – we’ve designated a quiet space onsite for anyone who needs a moment to reset, recharge, or step away from the crowd. Ask a member of the team on the day for directions.

Have questions or need support?
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